It is your responsibility to ensure your shipping address is correct at the time of payment. We accept no responsibility for lost or delayed items due to incorrect shipping addresses.

Allow up to 7 working days for standard delivery, and additional time for remote areas or during peak periods. This time is an estimate only and not a guarantee of delivery. Unforeseen delays can occur once items leave our shop and are not our responsibility. All packages ship within 7 days of purchase. I ship every Monday and all orders are packed with care in bubble wrap and packing peanuts. If an item arrives damaged please contact us right away with pictures of the damaged item. 

Wasted Water Pipes reserves the right to increase postage charges on any order should we deem necessary i.e. excessively large orders or remote locations.

All purchases are final and returns are not accepted, unless items are faulty. If you have any issues with your order, please contact us, we will do everything in our power to make it right.